Meta is supposedly dealing with a concern with a software application upgrade that bricked some Quest 2, Quest 3 and Quest 3S headsets, the business revealedThe business initially upset consumers by not just launching a malfunctioning upgrade, however then informing purchasers impacted that they would not deal with the issue since the headsets ran out guarantee, as The Verge reported.
Now, Meta seems making great on the problem, stating it’s dealing with a repair “for all users” and stated client assistance has “brand-new instructions on how to support users.” Some purchasers stated on Reddit that they got an e-mail verification that the business would supply out-of-warranty service for its error.
“We’ve found a software application upgrade problem that triggered some Quest 2/3/3S headsets to be unresponsive and not able to begin up properly” Meta composed in its aid. “We are actively dealing with fixing the concern for all users, however in many cases, you are now able to utilize your gadget generally. If you have a gadget that is still unresponsive, we’re here to assist. If you have a Quest three, click the button listed below for next actions. Mission 2 or 3 users, please connect to us to get assistance.”
The issue go back to December 6th, when Meta stated software application updates were effecting Quest three gadgets at the time. The upgrade consists of functions like a virtual desktop, faster hand tracking, simpler pairing with Windows 11 PCs and more.
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