Meta’s ‘software application upgrade problem’ has actually been breaking Quest headsets for weeks

Meta upgraded a note on the top of its Quest assistance website to state that a “software application upgrade concern” has actually been bricking Quest 2, Quest 3, and Quest 3S headsets. The business composes that while “most” individuals can now utilize their headsets generally, it’s “actively dealing with dealing with the problem for all users.”

That Meta is now stating it’s dealing with a repair “for all users” might be great news for Quest 2 and 3 owners who’ve reported that Meta would not repair or change their headsets since they ran out guarantee. Some Reddit users state the business has actually emailed a verification that they were getting out-of-warranty service for the problem, and a Meta assistance online forum neighborhood supervisor composed in an upgrade the other day that Meta’s client assistance “ought to have brand-new instructions on how to support users now.”

Meta published on December 6th that there were software application upgrade problems impacting “some brand-new Quest three gadgets,” however didn’t point out Quest 2 or 3 headsets or what software application variation was included, either then or in an earlier variation of the brand-new assistance website message that UploadVR reported today. The business revealed on December 9th that it was presenting its newest upgradeMeta Quest v71, including functions like a revamped virtual desktop display screen connection approach and keyboard passthrough assistance in virtual environments.